UTR Sports

UTR Sports is a sports club that conducts pickleball and tennis.

51-100 employees

Founded 2008

E-Commerce

Private Company

Website LinkedIn Email Facebook Twitter Share Tweet

E-Commerce Apps Sports Apparel Sports Leagues and Teams

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions3

AustraliaFull-TimeSports TechnologyPosted

Worldwide East Provider Success Manager

Manage and grow relationships with existing providers, clubs, and academies across the East Region worldwide.
Ensure client satisfaction, retention, and the expansion of UTR Sports' presence by helping partners grow their events and maximize their use of UTR Sports' platforms.
Drive individual revenue targets, renewals, and overall client success within your region.
Collaborate closely with the East Regional Manager, International Director, and other key stakeholders to support their goals.
Manage and grow the relationship with Tennis Australia in the clubs and academies space.
Serve as the primary point of contact for clients, ensuring they are maximizing the value of UTR Sports' platforms and tools.
Achieve individual revenue targets by ensuring account renewals and identifying opportunities for growth through upsells and cross-sells.
Develop strategies to expand business within existing accounts, focusing on growing participation in UTR Sports-supported events.
Track and monitor key performance indicators (KPIs) related to client satisfaction, retention, renewals, and account growth.
Collaborate with other UTR Sports teams, including sales, marketing, and customer success, to ensure clients receive a seamless and consistent experience.

Microsoft ExcelAccount ManagementCustomer Success+2 more

Showing 1 of 3 positions

About UTR Sports

UTR Sports is transforming the world of racquet sports by providing a global digital marketplace and engagement platform centered around level-based play. They offer the UTR Rating, the most accurate rating system for tennis, and the UTR-P Rating for pickleball, enabling players of all levels to find competitive matches and track their progress. From recreational leagues to professional tours, UTR Sports empowers players, coaches, and organizers with innovative software and events designed to make these sports more accessible, fun, and engaging for everyone. You'll be joining a team that has expanded its Pro Tennis Tour to over 450 events in 30 countries and has millions of players globally. They recently acquired PicklePlay to further enhance local pickleball communities and expand player engagement.

How We Work

UTR Sports operates as a fully remote company, with team members collaborating across the globe. This structure fosters an entrepreneurial environment where you can own tasks from ideation to execution. The company is people-driven and emphasizes a positive, high-growth culture. You will find a team that is dedicated to supporting the tennis and pickleball ecosystem and passionate about innovating the sport. They believe in building new models that break down old barriers and prioritize the love of the sport, improvement, fun, and friendship.

Engineering at UTR Sports

At the core of UTR Sports is its robust technology platform, which includes the UTR Rating and UTR-P Rating algorithms—recognized as the world's most accurate rating systems for tennis and pickleball. You will contribute to building and refining a scalable and secure platform infrastructure, utilizing advanced tech stacks like Microsoft Azure, .NET, and Ruby on Rails. The engineering team tackles challenges related to processing match results from hundreds of thousands of players globally, providing advanced analytics, and developing features for event management software. Your work will directly impact how players track their progress, find competitive events, and connect with a global community. They are constantly innovating to create products and solutions that enhance the player experience and support the growth of racquet sports worldwide.

Why Join Us

Drive the global growth of tennis and pickleball by connecting millions of players through innovative technology and events.
Contribute to a fully remote, high-growth company backed by seasoned investors in sports, technology, and media, including Amazon and Roger Federer’s Team8.
Work in an entrepreneurial culture where you have the autonomy to own projects from conception to completion.
Shape the future of racquet sports with cutting-edge rating systems and event management software.
Join a passionate team dedicated to making sports more accessible, competitive, and enjoyable for all.

Benefits & Perks

Competitive salaries and excellent benefits.
Flexible work schedule (for contract roles).
Opportunities to earn commission based on performance (for sales-focused roles).