Associate Customer Success Manager
F
Five9Cloud Contact Center Software
Fully remote for candidates who reside outside the 50 mile radius of our San Ramon officeFull-TimeEntry
Salary55700 - 129400 USD per year
Apply NowOpens the employer's application page
Job Details
Requirements
- Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred
- Ability to discuss, understand, and work within complex project and processes
- Proven ability to manage multiple projects at a time while paying strict attention to details
- Excellent listening, verbal and written communication skills
- Must be self-directed and self-motivated
- BA/BS degree or higher
Responsibilities
- Being the trusted partner for the customer on use-case and product functionality
- Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the customer
- Apply an understanding of Five9s products, services, and support processes
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Assist with high severity requests or issue escalations as needed
View Full Description & ApplyYou'll be redirected to the employer's site
