IT Administrator
Ontario, Canada; Ottawa, Ontario, Canada; San Antonio, Texas, United States; San Diego, California, United States; Toronto, Ontario, Canada; United StatesContractMiddle
Salary150000 - 175000 USD per year
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Job Details
- Required Skills
- AWSPythonBashSharePointJiraAzureConfluenceGoogle Workspace
Requirements
- Google Workspace administration (org units, policies, security, access and integration management)
- Microsoft 365: Entra ID (Conditional Access, groups, app integrations), Intune (MDM/MAM, app deployment), Exchange, SharePoint
- Identity: Implementing and managing SAML, SCIM, OAuth 2.0, and SSO integrations
- Endpoint management: MacOS and Windows 11 in remote environments
- Automation: Practical experience with Tines, Zapier, N8N, and/or scripting (PowerShell, Python, Bash)
- Cloud fundamentals: IAM in AWS and Azure
- Security fundamentals: MFA, endpoint protection, least-privileged access control
- Proven ability to operate independently in a remote-first environment
- Excellent written communication for policy, runbooks, and non-technical stakeholders
- Strong troubleshooting across complex systems
- Experience supporting SOC 2 and/or ISO 27001 compliance efforts (Preferred)
- Apple ecosystem management (Apple Business Manager, MDM) (Preferred)
- Advanced Jira and Confluence administration (Preferred)
- Experience in a fully remote, globally distributed organization (Preferred)
Responsibilities
- Resolve hardware, software, and access issues across all time zones (Global IT Support)
- Own and manage Google Workspace, Microsoft 365 (Entra ID, Intune, Exchange, SharePoint), and the Atlassian suite (Jira, Confluence)
- Responsible for IT onboarding and offboarding, provisioning, SSO, and access control (Identity & Access Management)
- Design and implement workflows using tools like Tines, N8N, or scripting to reduce manual effort (Automation)
- Maintain software licensing, hardware inventory, vendor coordination, and support compliance efforts for SOC 2 and ISO 27001 (Asset & Compliance Management)
- Partner with Security to enforce endpoint protection, MFA, and access policies (Security Partnership)
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