Global Head of People Operations
E
EquiLendFinancial Technology, FinTech
North America, EMEA, and Asia-PacificFull-TimeExecutive
Salary200000 - 240000 USD per year
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Job Details
- Experience
- 15+ years
Requirements
- 15+ years of relevant experience in HR Operations or People Operations
- Significant experience transforming global processes and teams
- Strong experience operating in complex, international organisations with employees across the Americas, EMEA, and APAC
- Deep expertise in global payroll, benefits administration, HR compliance, employee data governance, and operational risk management
- Strong knowledge of HRIS platforms, with a track record of improving system adoption, automation, and integration
- Experience building or scaling People Operations infrastructure in a high-growth, regulated, or fast-moving business environment
- Sound understanding of employment-related policy management across multiple jurisdictions
- Ability to create practical and consistent global standards
- Experience managing immigration, visa, mobility, and work authorisation processes with external partners and internal stakeholders
- Confidence working with people data, reporting, and KPIs
- Strong leadership skills with experience managing and developing global teams
- Excellent judgement, discretion, and attention to detail
- Clear communication skills and the ability to build trusted relationships
- Practical, hands-on approach with the ability to balance strategic improvement work with day-to-day operational leadership
- Experience in fintech, technology or financial services (valuable)
- Experience in private equity-backed environments (particularly relevant)
Responsibilities
- Lead the global People Operations strategy across payroll, benefits, HR systems, onboarding, compliance, mobility, and employee data management.
- Review and streamline global payroll landscape, improving structure, controls, vendor management, and operational resilience.
- Own the oversight and ongoing evaluation of global benefits programmes, ensuring they remain competitive, compliant, and cost effective.
- Strengthen business continuity across key People Operations processes by implementing clear coverage models and reducing single points of failure.
- Maximise the value of HR technology stack (HRIS, ATS, LMS, etc.), improving automation, workflow consistency, and data quality.
- Create, update, and maintain a global employee handbook and local policies across jurisdictions, ensuring documentation is accurate and aligned to legal and business requirements.
- Design and implement a high-quality global onboarding experience that improves efficiency and supports a consistent employee journey.
- Establish clear global standards for headcount reporting, employee data integrity, performance process administration, and people metrics.
- Partner with internal and external stakeholders on global mobility and immigration processes, including visa and work authorisation activity across multiple jurisdictions.
- Act as the People Operations lead for employee data governance, ensuring compliant handling of employee data and alignment with relevant privacy requirements.
- Partner with IT and other internal teams to maintain robust joiner, mover, and leaver controls, including secure and timely offboarding processes.
- Lead, develop, and support the People Operations team, setting clear priorities and raising capability as the function evolves.
- Act as a senior partner to leadership by using operational insight and people data to inform decision-making and identify areas for improvement.
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