AI Operations & Automation Manager - Europe/LaTAM
S
StoryblokSaaS
Europe/LaTAMFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- Minimum 6+ years
- Required Skills
- PythonSQLArtificial IntelligenceGitJavascriptMachine LearningMicrosoft ExcelRESTful APIsJSONGoogle Sheets
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, Business Informatics, or a related field required
- Minimum 6+ years in finance or HR/people operations, or workflow automation in operations/backoffice departments in fast-paced companies
- Proficiency in Claude Code
- Familiar with SuiteScript/workflow configuration or Javascript
- SQL/Python would be a plus
- Familiarity with Google Sheets/Excel modelling
- Familiarity with good coding practices, e.g. version control, structured error handling, workflow testing, release notes, and excellent command of Git
- Solid understanding of APIs, webhooks, and JSON-based integrations
- At least 3 years working with NetSuite OneWorld (or comparable ERP) in a multi-entity, multi-currency setup
- Hands-on with at least one satellite tool (Sigma, Spiff, Yokoy, Deel, etc.)
- Familiarity with HRIS and ATS systems (BambooHR, Greenhouse, and similar)
- Good working knowledge of N8N, Zapier, Celigo
- Familiarity with Sigma or similar BI visualisation tools
- Excellent English communication and written skills
Responsibilities
- Identifying, designing, and implementing automation opportunities using AI tools, machine learning, and robotic process automation (RPA) to streamline workflows.
- Spot bottlenecks in processes and implement pragmatic solutions.
- Proactively monitor the automation and AI landscape, produce structured assessments for new tools, and lead stakeholder alignment for the adoption or deprecation of tooling, owning the outcome of these decisions.
- Monitoring, maintaining, and improving the existing AI toolchain to ensure data governance and continuous performance improvements.
- Using AI for proactive, predictive maintenance and risk assessment to prevent operational failures, with main focus in Finance, Human Resources and Operations.
- Defining and monitoring key metrics to measure the success of automated solutions.
- Support the optimisation of the financial close process; automate data extracts and variance analyses as well as other recurring processes.
- Ownership of finance tools such as NetSuite Oneworld, Sigma, Spiff, Yokoy, Deel, and others, ensuring configurations align with finance policies and ensuring an accurate data flow, manage any external consultants.
- Implement technical solutions that enhance our security posture, and support ISO 27001/SOC 2 or other audits.
- Schedule and monitor system exports, snapshots, and core-IT backups; maintain retention policies to guarantee data completeness and recoverability.
- Troubleshoot finance-system issues, maintain runbooks, and deliver regular training sessions to all Operations teams and other stakeholders on system usage and security best practices.
- Collaborate and Coach the HRIS Manager who owns the HR systems/tech stack in identifying and implementing automation opportunities and AI usage to improve efficiencies, while keeping the employee experience in mind.
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