Program Manager, Data & AI (LATAM)
New
United States, Latin America, and IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileJiraMicrosoft ExcelAzure DevOps
Requirements
- 5+ years of Technical Program Management including experience managing customer relationships, timelines, scopes, budgets and resources (specifically architects and engineers on custom developed software projects)
- Proven experience successfully managing multiple customers concurrently maintaining a billable utilization of 85+%
- Strong background managing data, AI, and or analytics projects
- Direct client facing experience in a consulting or professional services organization
- Hands-on experience as a Portfolio/Program Manager with expertise in Agile methodologies and a strong understanding of Waterfall project management.
- Demonstrated expertise in Jira, Azure DevOps, MS Project and Microsoft Office Products (Excel).
- Written technical documentation skills.
- Exceptional written and verbal communication skills including the ability to manage status updates and on-going communication at the Executive level.
- Ability to manage competing priorities and able to be self-directed in prioritizing your work.
- Exceptional analytical and decision-making abilities.
- Ability to exercise independent judgment and critical thinking.
- Bachelor’s degree in IT or other technical related field preferred.
- PMP and CSM certifications strong preference.
Responsibilities
- Oversee multiple high visibility projects using agile best practices, ensuring alignment across internal teams, including sales and delivery, and key customer stakeholders.
- Manage and scale large, strategic customer portfolios (>$10M).
- Develop a robust delivery organization and nurture future leaders within the team.
- Own and drive the success of projects across phData’s largest and most strategic customer.
- Build and maintain strong relationships with the internal sales and delivery organization to drive overall customer success.
- Identify opportunities for expanding phData services within existing customers.
- Be accountable for managing project risks and customer escalations and own the overall resolution working closely with both delivery and sales.
- Mentor and develop a team of world-class consultants with cutting-edge technical skills.
- Facilitate and coordinate innovation and / or onsite visits.
- Develop a deep understanding of account history for each customer.
- Be accountable for the overall delivery excellence across all projects.
- Manage complex financials across a project portfolio.
- Provide account health readouts (financials, project/s statuses, major blockers).
- Be a key participant in building and executing account plans and strategic roadmaps.
- Be responsible for documenting new and enhancing current PMO best practices.
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