Program Manager, Data & AI (LATAM)
New
P
phDataData & AI
Latin AmericaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileJiraMicrosoft ExcelAzure DevOps
Requirements
- 5+ years of Technical Program Management experience
- Experience managing customer relationships, timelines, scopes, budgets and resources (architects and engineers)
- Proven experience successfully managing multiple customers concurrently maintaining a billable utilization of 85+%
- Strong background managing data, AI, and or analytics projects
- Must have direct client facing experience in a consulting or professional services organization
- Hands-on experience as a Portfolio/Program Manager with expertise in Agile methodologies
- Strong understanding of Waterfall project management
- Demonstrated expertise in Jira, Azure DevOps, MS Project and Microsoft Office Products (Excel)
- Written technical documentation skills
- Exceptional written and verbal communication skills including the ability to manage status updates and on-going communication at the Executive level
- Bachelor’s degree in IT or other technical related field preferred
- PMP and CSM certifications strong preference
Responsibilities
- Oversee multiple high visibility projects using agile best practices
- Ensure alignment across internal teams (sales, delivery) and key customer stakeholders
- Manage and scale large, strategic customer portfolios (>$10M)
- Develop a robust delivery organization
- Nurture future leaders within the team
- Own and drive the success of projects across phData’s largest and most strategic customer
- Build and maintain strong relationships with the internal sales and delivery organization to drive overall customer success
- Identify opportunities for expanding phData services within existing customers
- Be accountable for managing project risks and customer escalations and own the overall resolution
- Mentor and develop a team of world-class consultants with cutting-edge technical skills
- Facilitate and coordinate innovation and / or onsite visits
- Develop a deep understanding of account history for each customer
- Be accountable for the overall delivery excellence across all projects
- Manage complex financials across a project portfolio
- Provide account health readouts (financials, project/s statuses, major blockers)
- Be a key participant in building and executing account plans and strategic roadmaps
- Be responsible for documenting new and enhancing current PMO best practices
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