Sales Engineer - Northeast

NY/NJ/PA/CT/MAFull-TimeMiddle

Salary not disclosed

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Job Details

5+ years’ experience in a Sales Engineer or pre-sales role.
5+ years’ experience providing technical support within a SaaS environment.
Experience working within construction technology or the construction industry is an absolute plus.
Experience working in a technical, production-driven environment.
Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred.
Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred.
Strong, active analytical curiosity and creativity, as well as flexible critical thinking and problem-solving abilities.
Solid computer skills (Microsoft Office, Excel, PowerPoint, etc.).
Ability to flexibly travel 50% as business dictates.

Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations.
Answers prospective customer questions and fully conveys the technical capacities of our platform.
Builds and maintains software demonstration environments per specifications.
Employs a consultative approach to better understand and address prospective customers’ pain points.
Works with Customer Success to field and address technical support questions from existing customers as needed.
Collaborates cross-functionally with Engineering and Product to stay abreast of all platform-specific changes and resolve customer issues.
Serves as the company’s SME on platform-specific features and functionalities.
Leads all product-specific support and training internally.
Onboard all newly hired Sales and Customer Success Reps onto the platform.
Collaborates with Marketing to revise technical presentations and materials.

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