Senior Project Manager / Coordinator - Agency Operations
T
TreantlyAgency
Philippines, ESTFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileSCRUMJiraHubSpotGoogle WorkspaceSlackAsanaNotion
Requirements
- 5+ years of project management experience
- Agency background required
- Strong hands-on experience with HubSpot
- Strong hands-on experience with ClickUp
- Experience with at least one additional PM platform (e.g., Asana, Monday.com, Jira, Notion)
- Strong proficiency in Google Workspace (Docs, Sheets, Drive, Calendar, Gmail — advanced level)
- Experience or certification in Agile/Scrum methodologies
- Excellent written and verbal communication skills
- High attention to detail with a process-driven mindset
- Ability to manage multiple projects simultaneously
Responsibilities
- Maintain and update all project boards in ClickUp and other PM tools daily
- Own project data integrity and reporting; ensure dashboards reflect real-time status
- Track deliverables, milestones, and deadlines; proactively flag risks, blockers, and capacity issues
- Maintain and refine project documentation, SOPs, process templates, and onboarding materials
- Produce weekly and monthly project health reports for internal and client-facing stakeholders
- Coordinate and schedule all internal and client-facing meetings
- Monitor and manage the help desk queue in HubSpot, ensuring all emails and tickets are handled within SLA
- Act as a key escalation and coordination point between account managers, leads, and clients
- Hold leads and account managers accountable to commitments through structured follow-ups and escalation
- Facilitate daily standups and plan/lead sprint ceremonies (backlog grooming, sprint planning, sprint reviews)
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