Marketplace Operations Manager - Amazon, TikTok Shop, Shopify

A
Activate TalentE-commerce
Mexico. Brazil. Colombia. Argentina. Peru. Chile, US(PST)Full-TimeManager
Salary not disclosed
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Job Details

Experience
3–6+ years
Required Skills
Data AnalysisShopifyReporting

Requirements

  • 3–6+ years managing Amazon + at least one additional marketplace (TikTok Shop, Shopify, Walmart, etc.)
  • Deep understanding of Amazon Seller Central (FBA/FBM, listings, account health)
  • Deep understanding of TikTok Shop operations and workflows
  • Deep understanding of Shopify backend + integrations
  • Strong operational mindset
  • Experience coordinating with 3PLs, supply chain, and fulfillment partners
  • Highly detail-oriented with the ability to manage multiple SKUs and channels simultaneously
  • Comfortable with data, reporting, and performance tracking

Responsibilities

  • Own daily operations across Amazon, TikTok Shop, Shopify, and other marketplaces
  • Ensure listings are live, accurate, optimized, and compliant
  • Monitor account health, performance metrics, and platform alerts
  • Track inventory across all channels and prevent stockouts/overselling
  • Coordinate with 3PLs, suppliers, and internal teams on fulfillment
  • Manage FBA/FBM logistics, inbound shipments, and forecasting
  • Create, update, and optimize product listings (titles, images, PDPs)
  • Ensure proper categorization, pricing accuracy, and variant structure
  • Troubleshoot listing issues, suppressions, and backend errors
  • Oversee order flow across all platforms
  • Ensure SLAs are met for fulfillment, returns, and customer inquiries
  • Identify and resolve operational bottlenecks impacting CX
  • Launch and manage promotions, discounts, bundles, and product drops
  • Coordinate with marketing teams for TikTok Shop activations and campaigns
  • Support product launches and seasonal initiatives
  • Monitor KPIs: conversion rates, AOV, sell-through, inventory turns
  • Identify opportunities to improve efficiency, margin, and growth
  • Build dashboards and reporting to track marketplace performance
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