Marketplace Operations Manager - Amazon, TikTok Shop, Shopify

Mexico. Brazil. Colombia. Argentina. Peru. Chile, US(PST)Full-TimeManager

Salary not disclosed

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Job Details

3–6+ years managing Amazon + at least one additional marketplace (TikTok Shop, Shopify, Walmart, etc.)
Deep understanding of Amazon Seller Central (FBA/FBM, listings, account health)
Deep understanding of TikTok Shop operations and workflows
Deep understanding of Shopify backend + integrations
Strong operational mindset
Experience coordinating with 3PLs, supply chain, and fulfillment partners
Highly detail-oriented with the ability to manage multiple SKUs and channels simultaneously
Comfortable with data, reporting, and performance tracking

Own daily operations across Amazon, TikTok Shop, Shopify, and other marketplaces
Ensure listings are live, accurate, optimized, and compliant
Monitor account health, performance metrics, and platform alerts
Track inventory across all channels and prevent stockouts/overselling
Coordinate with 3PLs, suppliers, and internal teams on fulfillment
Manage FBA/FBM logistics, inbound shipments, and forecasting
Create, update, and optimize product listings (titles, images, PDPs)
Ensure proper categorization, pricing accuracy, and variant structure
Troubleshoot listing issues, suppressions, and backend errors
Oversee order flow across all platforms
Ensure SLAs are met for fulfillment, returns, and customer inquiries
Identify and resolve operational bottlenecks impacting CX
Launch and manage promotions, discounts, bundles, and product drops
Coordinate with marketing teams for TikTok Shop activations and campaigns
Support product launches and seasonal initiatives
Monitor KPIs: conversion rates, AOV, sell-through, inventory turns
Identify opportunities to improve efficiency, margin, and growth
Build dashboards and reporting to track marketplace performance

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