Solutions Engineer - Critical Infrastructure
E
Echodyne CorpCritical Infrastructure
Remote - USFull-TimeMiddle
Salary100000 - 120000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- PythonMatlabLinux
Requirements
- Proven track record of learning a technical product and conveying the value of that product to potential customers.
- Personal integrity, trustworthiness, and respect while representing Echodyne.
- Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures.
- Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
- Organized and detail-oriented with excellent follow-up and decision-making skills.
- Solid technical foundation and good technical writing skills.
- Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
- Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.
- 5+ years of experience in a quota-carrying technical role.
- Experience in coordinating efforts across teams and organizations (desired).
- Experience working on a sales team (desired).
- Experience deploying or operating radar systems, especially Electronically Scanning Array radars (desired).
- Familiarity with a computer programming language, preferably Python or Matlab (desired).
- Experience with Linux operating systems and using a Command Line Interface (desired).
- Basic understanding of digital signal processing functions and application to various sensor modalities (desired).
- Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues (desired).
- Experience conducting basic data plotting and analysis (desired).
Responsibilities
- Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base.
- Showcase Echodyne’s products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites.
- Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications.
- Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
- Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression.
- Participate in post-demo data analysis and report creation.
- Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
- Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
- Travel up to 50% may be required.
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