Telephony Engineer - VoIP & Cloud Infrastructure

New
United States or CanadaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
6+ years
Required Skills
AWSDockerPythonSQLKubernetesGoWebRTCLinuxTerraformAWS LambdaLangChain

Requirements

  • 6+ years of professional engineering experience in telephony/VoIP, backend development, or cloud infrastructure
  • Expert knowledge of Asterisk, FreeSWITCH, and SIP protocols
  • Hands-on experience with SBCs (e.g., Oracle/Acme Packet, Kamailio, OpenSIPS)
  • Strong programming skills in Go (Golang) and Python
  • Experience designing and operating systems in AWS
  • Proficiency with relational databases and SQL (preferably RDS/Aurora)
  • Deep understanding of telephony protocols: SIP, RTP, SRTP, STUN/TURN/ICE, WebRTC
  • Strong Linux systems experience (Ubuntu, CentOS, or similar)
  • Familiarity with Docker, Kubernetes, and infrastructure-as-code tools (Terraform/CloudFormation)
  • Excellent troubleshooting, debugging, and performance optimization skills
  • Ability to thrive in a remote-first environment, with strong communication and collaboration abilities

Responsibilities

  • Architect, deploy, and maintain Asterisk, FreeSWITCH, and related VoIP platforms
  • Configure, monitor, and optimize Session Border Controllers (SBCs)
  • Develop call routing logic, IVRs, conferencing systems, and SIP trunk integrations
  • Troubleshoot complex SIP signaling, RTP media, NAT/firewall, and QoS issues
  • Build backend services and tools using Go, LangChain, and Python
  • Design and operate telephony workloads in AWS, leveraging services such as EC2, ECS, Lambda, RDS/Aurora, S3, VPC, CloudWatch, Terraform
  • Work with relational databases (RDS/Aurora) for schema design, indexing, and performance tuning
  • Participate in on-call rotation and provide Tier-3 support for production escalations
  • Contribute to team documentation, design proposals, and process improvements
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