Director of Operations ABA

G
Genesis RecruitingBehavioral Health
United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
7+ years

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Management, or related field
  • Master’s degree preferred
  • 7+ years of operational leadership experience in behavioral health, ABA, or healthcare administration
  • Proven experience overseeing multi-state operations or multi-site organizations
  • Strong knowledge of Medicaid, insurance billing, and compliance frameworks related to ABA or behavioral health services
  • Demonstrated success in organizational scaling, system implementation, and performance management
  • Exceptional leadership skills
  • Exceptional analytical skills
  • Exceptional communication skills
  • Ability to manage teams remotely and build strong cross-functional relationships

Responsibilities

  • Partner with the COO to implement operational strategies that align with the company’s mission, growth objectives, and compliance standards
  • Oversee day-to-day operations across multiple states, ensuring adherence to all local, state, and federal regulations, payer requirements, and ABA-specific compliance mandates
  • Develop and monitor KPIs across clinical, administrative, and financial operations
  • Drive accountability through data-driven decision-making and continuous process improvement
  • Provide direct supervision to regional directors, clinical operations leads, and administrative managers
  • Foster a culture of collaboration, transparency, and professional development
  • Collaborate with the COO and CFO to oversee budgets, forecast growth, and track profitability
  • Ensure efficient resource allocation and identify opportunities for operational optimization
  • Evaluate and implement operational systems and technologies that enhance scheduling, billing, payroll, EVV, and reporting efficiencies across states
  • Maintain full compliance with Medicaid, insurance, and behavioral health regulatory requirements, ensuring documentation, credentialing, and audit readiness
  • Assist with opening new service areas, licensing, and payer contracting
  • Develop scalable infrastructure and standardized procedures to support expansion
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