Client Success Manager
B
BraveDigital Marketing
USA and EuropeFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
Requirements
- Passion for account services, creativity
- Willingness to work in a 100% remote and highly collaborative environment
- Self-motivated and able to thrive in a results-driven environment
- Bachelor’s degree in marketing, business administration, or relevant field
- 2+ years of experience in account management, campaign development, or similar role
- Excellent communication skills
- Ability to multitask and manage multiple client accounts simultaneously
- Proven track record of delivering client solutions and meeting sales goals
- Strong attention to detail
- Excellent listening, negotiation, and presentation skills
Responsibilities
- Build and maintain long term client relationships through excellent customer service
- Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment
- Advise clients on campaign strategy and best practices
- Communicate campaign performance insights with clients by generating and delivering regular reports
- Lead client calls with strong presentation skills to showcase campaign performance and Brave's value
- Own internal communications regarding campaign objectives, performance, status, and client needs
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