Client Liaison Representative

O
Open Mind HealthBehavioral Health
United StatesFull-TimeMiddle
Salary16 - 18 USD per hour
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Job Details

Experience
Minimum 2 years

Requirements

  • Minimum 2 years healthcare scheduling or patient coordination experience
  • Behavioral health experience preferred
  • Comfortable in high phone-volume environments
  • Strong objection-handling skills
  • Ability to work independently in a remote setting
  • Private, distraction-free home workspace
  • Reliable high-speed internet
  • Full availability during scheduled 8-hour shifts

Responsibilities

  • Schedule new and returning clients
  • Secure recurring appointments
  • Verify insurance and authorizations
  • Collect payment information
  • Follow up on missed appointments and incomplete documentation
  • Maintain CRM and EHR accuracy
  • Communicate professionally with clients and payers
  • Escalate concerns appropriately
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16 - 18 USD per hour
Apply Now