Product Operations Manager

3–7 years in program management, product operations, strategic PMO, or similar cross-functional roles; preferably in the education or EdTech space. Experienced driving GTM execution and cross-functional launches, ideally in a startup or high-growth environment. A clear, concise communicator who can distill complexity into simple, actionable direction. Highly organized, detail-oriented, and capable of managing multiple simultaneous launch cycles. Strong business acumen. Calm and solutions-oriented when priorities shift or information is incomplete. Skilled at influencing without authority. Pragmatic and simplicity-focused: you build lightweight, scalable systems rather than heavy processes.

Own and run the end-to-end launch process for new courses, product releases, partner programs, and major GTM initiatives. Manage cross-functional launch cadences, including weekly standups, readiness reviews, and go/no-go checkpoints. Build lightweight systems in Notion or Airtable that improve visibility into timelines, milestones, owners, and dependencies. Ensure teams are aligned on goals, messaging, KPIs, and GTM requirements ahead of every launch. Translate complex updates from Product, Marketing, or LXD into simple, actionable plans and clear next steps. Identify risks early, manage dependencies, and drive resolution. Improve the efficiency and consistency of GTM and launch processes over time. Lead select strategic operational initiatives that strengthen how Product works with cross-functional teams. Create clarity and calm in situations where information is ambiguous, priorities shift, or multiple stakeholders need alignment. Serve as a trusted operator and thought partner to Product leadership.