Senior Partner Manager – Enterprise

8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred). Expertise in managing a high-volume portfolio of partners and meeting/exceeding Net Revenue Retention (NRR) and growth goals. Experience working with Global System Integrator/System Integrator organizations. Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders. Outstanding communication, presentation, and interpersonal skills. Familiarity with Automattic's brands and product suite within the WordPress ecosystem. Ability to grasp and communicate technical concepts effectively. Willingness and ability to travel domestically and internationally.

Drive sales of Automattic products through digital agency partners. Build and maintain strong relationships with Premier partners. Develop and execute strategies for partner retention and growth. Represent Automattic and build product awareness within partner organizations. Communicate with key stakeholders on partner relationships. Act as a trusted advisor to agencies. Provide training and support to partners. Collaborate with internal and external Business Unit teams. Collaborate on marketing and sales enablement programs. Attend and support industry events like WordCamps. Gather feedback from partners to improve products and services. Advocate for partner needs within Automattic. Stay informed about industry trends and market developments.