Senior Product Content Designer

5+ years in UX writing, content design, or product copywriting Experience writing for financial products (credit-building, cash advances, banking, or rewards) A portfolio of shipped product work demonstrating measurable impact Strong collaboration and communication skills with PMs, Product Designers, Researchers, Engineers, Legal/Compliance, and Data Experience using experimentation and product analytics (e.g., A/B testing, funnel analysis, retention metrics) to inform copy decisions and evaluate impact Proven ability to set voice/tone, craft standards, and scale patterns across multiple product surfaces Ability to work quickly and independently in an agile, high-growth environment, managing priorities across multiple tracks while maintaining a high bar for craft Ability to thrive in ambiguity with a strong bias for action

Own the content strategy for Fintech, Earnings, and our Incubation Hub Act as the sole content partner across multiple MATs Design and write clear, inclusive, and trustworthy product copy for complex financial and earnings experiences Create content strategies for large, multi-team products Define and maintain voice/tone, content standards, terminology, and reusable patterns Improve conversion, education, comprehension, and task success through data-informed copy Collaborate deeply with Product, Design, UXR, Growth, Data, and CRM Use research and insights to identify friction, propose copy hypotheses, and iterate quickly Advocate for accessibility, inclusive language, and localization readiness Contribute to and evolve our design system’s content guidelines Coach and influence cross-functional partners on content design best practices