At least 2 years of experience in inside sales, telemarketing, or customer service Comfortable making a high volume of outbound and inbound calls daily Strong verbal communication skills with a clear, professional phone presence Organized, detail-oriented Comfortable using CRM tools (HubSpot experience is a plus) Coachable, positive, and resilient with a strong follow-up mindset Able to work independently in a remote environment Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Possess a laptop/desktop meeting minimum specifications: 8GB RAM, i5 operating system Reliable high-speed internet connection (minimum 15 MBPS)