Client Success Coordinator

Posted 5 days agoViewed

59000 USD per year

United StatesFull-TimeB2B Tech

Location:United States

Languages:English

Skills:

Project ManagementSalesforceMicrosoft ExcelCommunication SkillsProblem SolvingAttention to detailOrganizational skillsCustomer SuccessAccount Management

Requirements:

Strong communicator across email, Slack, and Zoom. Proficient in Google Sheets or Excel. Highly organized with ability to manage multiple accounts. Eager to learn B2B Demand Generation campaigns. Motivated to analyze campaign performance data. Comfortable with Salesforce (or similar CRMs). Detail-oriented with a sharp eye for quality. Proactive problem-solver. Agile and adaptable in a fast-paced environment. Dependable and accountable.

Responsibilities:

Manage day-to-day client communication and proactively share insights. Set up, monitor, and optimize client programs in Salesforce. Analyze campaign performance and client feedback for actionable recommendations. Lead client onboarding and present Campaign Reviews. Collaborate across internal teams to refine processes and identify solutions. Anticipate client needs and address potential risks. Serve as the connector between clients and internal teams.