People Operations Manager

At least 5 years of relevant professional experience Experience in recruitment and hiring, including end to end hiring coordination from job post to offer. Familiarity with equitable hiring practices. Ability to develop and document processes and systems Ability to manage short term projects while holding bigger picture programs simultaneously Excellent interpersonal skills, with an ability to be compassionate and supportive while holding strong boundaries Sensitivity, discretion, and tact when handling delicate situations, and comfort with difficult conversations Program management, including design, planning, and execution An ability to run complex work independently, owning the outcome without step by step direction from a supervisor Ability to manage multiple projects and processes simultaneously, and coordinate work across multiple people Strong communication skills, including written, presentations, facilitation, coaching Flexibility, team player, willingness to pivot and respond as the situation demands Ability to navigate tech space (preferred) Experience designing and implementing trainings (preferred) Facilitation and program leadership experience (preferred)

Develop and maintain all hiring processes, systems, and tools, to ensure streamlined and equitable hiring practices Project manage all hiring processes, including supporting and training hiring managers and staff to implement our systems. Manage and implement all staff training plan, including researching trainers, coaching staff trainers, liaising with vendors, and administering trainings. Manage internal staff cohort program, including supporting cohort leaders, designing agendas, and administering the program. In partnership with Senior People Associate, improve team-based onboarding processes for new hires. In partnership with Senior Director of People, manage and administer fellowship program aimed at early-career and career-change professionals, including hiring, employee support and coaching, and training implementation. Support core People Team functions as needed, including providing information and data to staff as requested, providing staff support, and implementing organizational policies