Company:Unlimited Technology
Location:United States, EST
Languages:English
Seniority level:Senior
Skills:SQLTroubleshooting
- Proven experience with SedonaOffice / Sedona ERP (required).
- Strong understanding of operational processes within service, installation, or security system integrator environments (preferred).
- Ability to translate technical issues into clear operational impacts.
- Comfort managing third-party consultants and validating the quality of their work.
- Hands-on troubleshooting mindset; able to work independently and with urgency.
- Excellent communication and documentation skills.
- Available for a concentrated 90-day contract with potential for extension.
- Troubleshoot Sedona ERP issues across modules (service, inventory, job costing, billing, GL).
- Identify root causes of system or process breakdowns and propose actionable solutions.
- Act as a bridge between internal teams and external Sedona/SI/third-party consultants.
- Improve system workflows and recommend configuration changes.
- Support data integrity checks, cleanup efforts, and reporting needs.
- Train and guide internal users on best practices and updated processes.
- Document workflows, fixes, and recommendations.