Lead day-to-day execution of diverse teams. Guide and develop individual team members. Implement processes for consistent quality delivery. Foster a culture of collaboration, innovation, and continuous improvement. Partner with the Growth team to strengthen client relationships. Expand holistic solutions and grow Prosci’s presence. Support projects and clients on Prosci's Change Management Methodology. Accelerate change adoption and deliver client success. Function as part of the Prosci Europe Delivery Management Team. Manage team operations, including staffing, forecasting, budgeting, performance management, PTO, and utilization planning. Recruit and onboard new Instructors and Advisors. Manage relationships with contract partners. Collaborate with the Growth Team to create high impact proposals. Deliver speaking engagements and Workshops.