Dutch Speaking Customer Service for HealthTech Company - Work Remote In Greece

Fluency in Dutch (both written and spoken) is essential. Proficiency in English is a plus. Experience in customer service, preferably within the healthcare or technology sectors. Strong communication skills with the ability to explain complex concepts clearly. Excellent problem-solving abilities and a customer-driven mindset. Ability to manage multiple inquiries and prioritize effectively in a remote setting. Familiarity with CRM software and other customer service tools is desirable. Willingness to work flexible hours, including evenings and weekends as needed.

Manage customer inquiries related to health technology products, services, and functionalities via phone, email, and chat in Dutch. Provide comprehensive information on product features, usage guidelines, and troubleshooting. Assist customers with account-related questions and technical support. Resolve customer issues and complaints efficiently. Document all customer interactions accurately in our CRM system. Collaborate with technical teams to provide feedback and improve customer experiences. Stay updated on new product developments and healthcare industry trends.