Group Sales Manager - MICE

Minimum 3-5 years of luxury hotel sales experience, with a focus on MICE or group sales. Strong understanding of corporate and incentive markets. Existing relationships with MICE agencies, corporate travel managers, and incentive houses are highly preferred. Proven track record in delivering revenue growth and exceeding sales targets. Strong negotiation, presentation, and communication skills. Experience with Delphi, Opera, and CRM systems preferred. Ability to travel regularly for sales missions, shows, and client appointments. Fluency in English required. Portuguese, Spanish, or French is a strong asset.

Identify, qualify, and convert MICE group opportunities. Develop strategic sales plans for key markets. Conduct sales calls, virtual meetings, and roadshows. Build and deliver compelling proposals. Maintain reporting, pace, and forecasting in Oracle Sales Cloud and CRM. Attend industry events. Strengthen relationships with MICE agencies and corporate accounts. Serve as the commercial contact from inquiry to contract. Manage familiarization trips and site inspections. Provide exceptional client service. Lead the contracting process, including negotiation of rates and terms. Ensure compliance with financial, legal, and corporate policies. Partner with Revenue Management for optimization strategies. Prepare forecasts and activity reports. Work in partnership with on-property Events & Operations teams. Provide client background and details for seamless execution. Support Marketing, PR, and brand initiatives.