Customer Support (German-speaking, Part-time)

Fluent German (C2 or native) Fluent English (C1 or C2) Good communicator with ability to find the right tone Enjoys providing advice and support over the phone Remains calm in stressful situations and develops creative solutions Technology-savvy and enjoys working with modern IT tools

Provide telephone and email support for services Work scheduled shifts with bonuses for nights, Sundays, or holidays Support drivers and passengers with their questions and concerns Ensure customer satisfaction and resolve issues