Customer Service Representative (German-speaking)
29120.0 GBP per year
Company:Via
Location:England
Languages:German, English
Seniority level:Entry
Skills:
Communication SkillsCustomer serviceComputer skillsEnglish communicationProblem-solving skillsActive listeningData entryCustomer support
Requirements:
Fluent German (C2 or native) Fluent English (C1 or C2) Good communicator Able to find the right tone in different contexts Enjoy providing advice and support over the phone Remain calm in stressful situations and develop creative solutions Willingness to learn and deliver great service Passionate about mission Technology-savvy
Responsibilities:
Provide telephone and email support Ensure smooth daily operation of services Support drivers and passengers Resolve customer issues Care for customer satisfaction
