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RetinAI Medical

RetinAI Medical is a company dedicated to enhancing clinical, research, and pharmaceutical workflows through innovative software tools that collect, organize, and analyze ocular health data. By empowering healthcare professionals and patients with unique data insights, RetinAI aims to improve patient care and outcomes.

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Jobs at this company:

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🔥 Medical Data Scientist / Statistician (Full time - Remote Europe)
Posted about 2 months ago

📍 United Kingdom, Spain, Portugal, Poland, Romania

🧭 Full-Time

🔍 Healthcare, Medical Device Software

  • Master’s degree in Statistics, Biostatistics, Data Science, or a related field; PhD/MBA a plus.
  • Minimum 3 years of relevant work experience with bio-statistical projects and in healthcare/pharma fields.
  • Proven experience in statistical analysis and data science, preferably in clinical research.
  • Strong proficiency in Python and/or R; experience with Git and software development.
  • Experience analyzing medical datasets, familiarity with Real-World Evidence and Ophthalmology is a plus.
  • Strong communication, collaboration skills, and an entrepreneurial mindset.

  • Working with Real-World Evidence (RWE), Data Strategy, and Commercial teams to create and deliver data specifications for research projects.
  • Collaborating with engineering and machine learning teams to improve the data platform.
  • Providing informatics expertise to support data partner interactions.
  • Reviewing data quality, resolving issues, and participating in management of the common data model.
  • Designing and maintaining an automated data quality review process.

PythonSoftware DevelopmentData AnalysisGitData scienceCommunication SkillsCollaboration

Posted about 2 months ago
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🔥 Commercial Operations Generalist - German & Eng Speaker (Full Time Remote Europe
Posted 3 months ago

📍 Austria, Poland, Romania, Trentino-South Tyrol, Italy

🧭 Full-Time

🔍 Medical device software

  • Proficiency in German and English is required.
  • Min. of 2 years experience in a Relationship/Customer Success/Account Management or supporting role
  • Familiarity with cloud-based platforms and AI technologies.
  • Google Suite proficiency as well as Microsoft Office.
  • Experience in working with a CRM System.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Presentation skills are also important.
  • Ability to work independently and as part of a team.
  • Self-motivating and proactive.
  • Previous experience in a software related CSM/AM supporting role is a significant plus.
  • Remote working experience is also beneficial.
  • Knowledge of Hubspot is preferred.
  • Understanding of medical image analysis and related technologies is advantageous.
  • Basic awareness of medical device regulations in the EU (MDR) and the US (FDA) is beneficial but not essential.

  • Together with the CSM Team, analyze customer needs to improve the overall customer experience
  • Support with the implementation and improvement of onboarding framework and processes
  • Assess Customer Support practices and support the introduction of new practices in tandem with the CS Function/Department
  • Support managing and resolving customer requests and complaints
  • Support Cross-integration and mediation between customers and the organization
  • Support the CSM Lead and Team in the definition of short- to mid-term strategies
  • Support documentation and improvement of processes
  • Support the ongoing development and creation of user-facing support packages
  • Support Customer Feedback collection (PMCF) and analysis
  • Support improvement of Customer Feedback collection
  • Support efforts for license renewal and customer retention

Artificial IntelligenceCloud ComputingData AnalysisMachine LearningCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft OfficePresentation skillsInterpersonal skillsProblem-solving skillsAccount ManagementCustomer Success

Posted 3 months ago
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