RetinAI Medical

RetinAI Medical is a company dedicated to enhancing clinical, research, and pharmaceutical workflows through innovative software tools that collect, organize, and analyze ocular health data. By empowering healthcare professionals and patients with unique data insights, RetinAI aims to improve patient care and outcomes.

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🔥 Medical Data Scientist / Statistician (Full time - Remote Europe)

Posted 2024-11-21

📍 United Kingdom, Spain, Portugal, Poland, Romania

🧭 Full-Time

🔍 Healthcare, Medical Device Software

Master’s degree in Statistics, Biostatistics, Data Science, or a related field; PhD/MBA a plus.
Minimum 3 years of relevant work experience with bio-statistical projects and in healthcare/pharma fields.
Proven experience in statistical analysis and data science, preferably in clinical research.
Strong proficiency in Python and/or R; experience with Git and software development.
Experience analyzing medical datasets, familiarity with Real-World Evidence and Ophthalmology is a plus.
Strong communication, collaboration skills, and an entrepreneurial mindset.

Working with Real-World Evidence (RWE), Data Strategy, and Commercial teams to create and deliver data specifications for research projects.
Collaborating with engineering and machine learning teams to improve the data platform.
Providing informatics expertise to support data partner interactions.
Reviewing data quality, resolving issues, and participating in management of the common data model.
Designing and maintaining an automated data quality review process.

PythonSoftware DevelopmentData AnalysisGitData analysisData scienceCommunication SkillsCollaboration

Posted 2024-11-21

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🔥 Cloud Engineer (Full time - Remote Europe)

Posted 2024-11-12

📍 United Kingdom, Poland, Spain, Portugal, Romania

🧭 Full-Time

🔍 Medical device software

A demonstrated entrepreneurial and collaborative mindset with a proactive approach to problem-solving.
A university degree in Computer Science, Information Technology, or a related field.
3-5 years of hands-on experience with AWS cloud services in a professional setting.
Proficiency with core AWS services, including IAM, S3, RDS, VPC, ECS, EC2, and more.
Strong hands-on experience with Infrastructure as Code (IaC) tools, preferably Terraform.
Scripting experience with one or more languages, such as Python, Bash, or Node.js.
Good knowledge of cloud security principles and services, such as AWS WAF, GuardDuty, KMS, and CloudTrail.
Familiarity with CI/CD pipelines and tools, including GitLab (preferred), GitHub Actions, Jenkins, etc.
Basic understanding of cloud networking concepts, including VPC, Subnets, and Load Balancing.
Familiarity with monitoring and observability tools for cloud environments, such as Grafana, Prometheus, OpenSearch, and the ELK stack.
Strong analytical and problem-solving skills, with a proactive approach to challenges.
A genuine interest in staying updated with new AWS services and features, integrating advancements into the cloud environment.
Ability to work well in a flexible, startup environment, taking initiative to establish new processes when necessary.
Excellent verbal and written English communication skills.
Familiarity with industry best practices in cloud architecture principles.
Ability to work independently and collaboratively within a team setting.

Enhance and maintain highly available, secure, and scalable AWS cloud environments and services.
Manage and prioritise tasks in the cloud infrastructure backlog to address immediate needs and plan long-term improvements.
Set up infrastructure monitoring and observability solutions, proactively addressing availability, performance or security issues.
Assess new technologies, systems, and services for production readiness, ensuring seamless and stable integration.
Prepare and maintain documentation on cloud processes, procedures, and architectures to ensure clear understanding and team-wide knowledge.
Apply AWS Well-Architected Framework principles to evaluate and optimise our current infrastructure.
Conduct POCs (proof of concepts) on new AWS services, third-party tools, and technologies to drive continuous improvement in our infrastructure.

AWSNode.jsPythonBashJenkinsGrafanaPrometheusCommunication SkillsCollaborationCI/CDTerraformDocumentation

Posted 2024-11-12

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🔥 Conference & Event Manager with Marketing Experience (Full Time Remote Europe)

Posted 2024-11-07

📍 United Kingdom, Spain, Portugal

🧭 Full-Time

🔍 Healthcare technology

Bachelor's or Master's degree in Marketing, Communication, or related field (or equivalent experience).
1 - 3 years experience in conferences management.
Track record of working efficiently and proactively, with strong organizational skills.
Demonstrated ability to adapt to changes in the work environment.
Excellent interpersonal, oral and written communication skills.
Curiosity and eagerness to learn about digital health, precision medicine, and eye care.
Fluent in English; additional languages are a plus.

Independently manage conference participation, including vendor coordination, logistics, team support, and hotel bookings.
Serve as the main contact for conference & event requests and ensure efficient organization of materials and activities.
Travel to conferences to assist with event management and product demonstrations.
Collaborate with marketing, sales, and business development teams to prepare for events and manage inquiries.
Ensure timely and effective internal communication with all stakeholders.
Help coordinate conference agendas and participation with Sales/BD teams.
Support the Marketing team in online event planning initiatives.
Manage event-related email campaigns and social media promotion.
Assist with content creation for blog posts and educational materials.

Business DevelopmentBusiness developmentContent creationCommunication SkillsCollaboration

Posted 2024-11-07

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🔥 Customer Support Representative German & Eng Speaker (Full Time Remote Europe)

Posted 2024-10-16

📍 Austria, Poland, Romania, Trentino-South Tyrol, Italy

🧭 Full-Time

🔍 Medical device software

Proficiency in using ticketing systems, particularly Hubspot.
Basic understanding of cloud-based platforms and AI technologies.
Familiarity with medical image analysis is a plus.
Proficiency in English and German is required.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and manage time effectively.

Monitor and manage the ticketing system (Hubspot) independently.
Triage and prioritize tickets based on urgency and impact.
Resolve tickets efficiently and effectively within your scope of expertise.
Serve as the primary point of contact for customer inquiries and support requests.
Provide clear, concise, and friendly communication to customers.
Keep customers informed about the status and resolution of their issues.
Work closely with the Operations and Customer Success teams to ensure alignment.
Document all customer interactions and resolutions accurately in the ticketing system.
Participate in training sessions to stay updated on platform updates and new features.

Artificial IntelligenceCloud ComputingImage ProcessingCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-16

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🔥 Commercial Operations Generalist - German & Eng Speaker (Full Time Remote Europe

Posted 2024-10-16

📍 Austria, Poland, Romania, Trentino-South Tyrol, Italy

🧭 Full-Time

🔍 Medical device software

Proficiency in German and English is required.
Min. of 2 years experience in a Relationship/Customer Success/Account Management or supporting role
Familiarity with cloud-based platforms and AI technologies.
Google Suite proficiency as well as Microsoft Office.
Experience in working with a CRM System.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Presentation skills are also important.
Ability to work independently and as part of a team.
Self-motivating and proactive.
Previous experience in a software related CSM/AM supporting role is a significant plus.
Remote working experience is also beneficial.
Knowledge of Hubspot is preferred.
Understanding of medical image analysis and related technologies is advantageous.
Basic awareness of medical device regulations in the EU (MDR) and the US (FDA) is beneficial but not essential.

Together with the CSM Team, analyze customer needs to improve the overall customer experience
Support with the implementation and improvement of onboarding framework and processes
Assess Customer Support practices and support the introduction of new practices in tandem with the CS Function/Department
Support managing and resolving customer requests and complaints
Support Cross-integration and mediation between customers and the organization
Support the CSM Lead and Team in the definition of short- to mid-term strategies
Support documentation and improvement of processes
Support the ongoing development and creation of user-facing support packages
Support Customer Feedback collection (PMCF) and analysis
Support improvement of Customer Feedback collection
Support efforts for license renewal and customer retention

Artificial IntelligenceCloud ComputingData AnalysisMachine LearningData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMicrosoft OfficePresentation skills

Posted 2024-10-16

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RetinAI Medical

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