Services Solution Manager (Remote)

Bachelor’s degree or equivalent experience 5 – 7+ years in professional services sales/pre-sales, operations, project management or delivery-adjacent roles Demonstrated acumen across scope, pricing, cost models, gross profit, and contractual terms & conditions Proven cross-functional influence partnering with Sales, PMO, Project Operations, Resource Management, and Vendor Management Working knowledge of NetSuite, Smartsheet, and PSA/CPQ/contract tooling (e.g., Provus, Conga) preferred Excellent written and verbal communication Strong problem solving; anticipates operational risks and implements preventative guardrails Ability to manage multiple approvals concurrently and deliver under time pressure

Own the end-to-end sales operations lifecycle for services deals Review and approve LOEs, SOWs, vendor agreements, PCRs, and NB time requests Advise scoping resources and Sales on engagement models, assumptions, and standards Ensure work package and client folder are complete for handoffs Participate in pipeline reviews to verify opportunity data Translate pipeline demand into resource requests and coordinate with RMO/VMO Initiate vendor and subcontractor onboarding Validate financial models and margin guardrails Confirm alignment between scope, pricing, billing terms, and booking requirements Onboard new Sales resources on services standards and processes Serve as a conduit for non-technical presales issues Promote services goals and support user adoption of new standards