Business Central Engagement Manager (Remote - Us)

5+ years of experience leading ERP or D365 Business Central/NAV projects Strong project management and client engagement experience, including multi-phase or complex ERP projects Proficiency in Business Central core modules: Finance, SCM, Manufacturing, Projects, and Warehousing Familiarity with project delivery methodologies: Agile, Waterfall, or Hybrid Excellent communication, leadership, and stakeholder-management skills Ability to travel 10–20% if required Microsoft Dynamics 365 Business Central certifications (e.g., Functional Consultant MB-800), PMP, PMI-ACP, PRINCE2, or experience with related Microsoft technologies (Power BI, Power Apps, Power Automate, Copilot) are preferred Industry-specific ERP experience in manufacturing, distribution, service management, or retail is a plus

Act as the main point of contact for clients throughout the engagement lifecycle, building strong executive relationships Lead project management for strategic or complex D365 Business Central engagements, including scheduling, resource planning, and budget oversight Facilitate requirement workshops, status meetings, and executive updates, including quarterly business reviews Oversee project deliverables, such as process documentation, configuration decisions, data migration plans, and testing strategies Ensure project teams follow structured methodologies and Microsoft best practices Monitor engagement risks, implement mitigation strategies, and identify opportunities for account expansion Support proposal development, engagement scoping, and statement-of-work execution Provide thought leadership and educate clients on Business Central capabilities and roadmap updates