MRI Applications Support Associate/Manager - USA

BA/BS degree or equivalent experience 3 or more years of MRI technologist experience Understanding of DICOM communications Ability to investigate, analyze and breakdown complex situations Strong verbal and written communication skills Creative, resourceful, detail-oriented and highly organized Passion for continuously learning new technology Willingness to travel by up to 65%-70% of working hours 3+ years of MRI application specialist experience (preferred) PACS administrator experience (preferred) Experience working autonomously from a remote location (preferred)

Carry out product installation at new customer sites involving MRI scan parameter optimization and network setups Train and assist customers to properly use SwiftMR for optimal compatibility Respond to and resolve customer inquiries regarding product usage and/or MR image quality Align with Sales on sales pipeline priorities and renewal strategies Align with Product Operations team based in Seoul HQ with new version training and rollout timelines, as well as escalating cases and feature requests from customers