Growth Operations Manager

5+ years of experience in Revenue Operations, Business Operations, or GTM Ops roles within high-growth tech organizations. Deep understanding of Sales Ops, CS Ops, and Marketing Ops, including pipeline management, campaign operations, renewals, and customer lifecycle management. Strong project management and process documentation skills. Exceptional communication skills to ensure cross-functional alignment. Analytical, detail-oriented, and execution-focused. Experience identifying process inefficiencies, implementing scalable solutions, and leveraging automation or systems improvements.

Document, optimize, and scale GTM processes across pipeline creation, lead conversion, renewals, and expansion. Capture and prioritize business requirements, translating them into operational workflows. Support operational execution of Marketing-to-Sales handoffs, lead routing, campaign tracking, and performance measurement. Lead cross-functional initiatives and special projects for continuous improvement. Identify gaps, inefficiencies, and friction points, implementing solutions for revenue growth. Collaborate with GTM Systems Ops and Analytics for data integrity, dashboards, and reporting.