Growth Operations Manager

5+ years of experience in Revenue Operations, Business Operations, or GTM Ops roles within high-growth tech Deep understanding of Sales Ops, CS Ops, and Marketing Ops, including pipeline management, campaign operations, renewals, and customer lifecycle motions. Strong project management and process documentation skills Ability to translate data and system outputs into actionable operational initiatives. Fluent communicator capable of bridging Marketing, Sales, and CS perspectives. Analytical, detail-oriented, and execution-focused with a bias toward measurable revenue outcomes. Experience identifying process inefficiencies, implementing scalable solutions, and leveraging automation or systems improvements.

Document, optimize, and scale GTM processes across pipeline creation, lead conversion, renewals, and expansion. Serve as the operational connector across GTM teams. Identify process gaps and inefficiencies, implementing solutions. Capture and prioritize business requirements from GTM leaders, end-users, and system teams. Document end-to-end workflows. Support operational execution of Marketing-to-Sales handoffs, lead routing, and campaign tracking. Translate company-level growth objectives into operational plans and execution roadmaps. Act as a liaison across Marketing, Sales, CS, Product, Growth, and Strategy teams. Manage operational components influencing revenue, including pricing updates, demand planning, and renewal cycle management. Structure and lead complex, cross-functional initiatives.