Remote Healthcare Virtual Assistant - PH

Bachelor's degree in medical fields or pharmaceutical-related industry At least 1-year experience as a Medical Virtual Assistant Excellent English communication skills (at least C1 level) Solid understanding of medical terminologies and practices Proficient in EHR/EMR systems Understanding of healthcare privacy regulations Strong interpersonal skills Solid organizational & time management skills Tech savvy Able to work on a graveyard shift USB Headset with Noise Cancellation feature Working Webcam Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM Main Internet Service Speed: at least 25 Mbps wired connection Backup Internet Service Speed: at least 10 Mbps

Document new patient and referral intake Manage appointment bookings, cancellations, and rescheduling Input patient information, medical records, and billing date into EMR/EHR systems Assist with processing insurance claims, verifying insurance information, and handling billing inquiries Respond to patient inquiries and direct them to appropriate professionals Analyze healthcare data and prepare reports Ensure HIPAA compliance and patient confidentiality Coordinate the sending of medical records Ad hoc tasks