Client Success Operations Coordinator

Highly organized and detail-oriented, with strong time management and multitasking abilities. A quick learner who is eager to become an expert on B2B marketing strategy and programs. Proficient in Salesforce or other CRM tools. Advanced skills in Google Sheets or MS Excel. Excellent communication skills across email, phone, and in-person interactions. Strong problem-solving and analytical skills. Ability to work effectively during U.S. business hours. Must have a working laptop/pc and internet and back-up connection. Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.

Collaborate with Client Success counterparts to ensure smooth program execution. Set up and maintain programs in Salesforce, ensuring accurate data entry. Create and edit landing pages in Unbounce. Develop client-facing reports using Infogram. Assist in preparing proposals and analyzing lists for proposal development. Generate custom ad hoc reports as needed. Respond promptly to Client Success counterparts to ensure timely task completion.