Remote Virtual Assistant: HR - Employee Relations (Dayshift)

Bachelor's degree in Human Resources, Psychology, Law, or a relevant field. At least two (2) years of experience in an Employee Relations or HR Generalist role with a heavy focus on ER. Strong knowledge of due process, labor codes, and standard disciplinary procedures. Preferably has experience handling Employee Relations for Virtual Assistants or within the BPO/remote staffing industry. Outstanding verbal and written communication skills. Ability to handle difficult conversations with empathy and neutrality. Can work independently, as well as part of a team. Ability to thrive in a fast-paced environment and handle sensitive information with high confidentiality. Available for full-time work.

Handle and resolve employee complaints, grievances, and workplace conflicts. Draft and administer disciplinary documents and conduct due process hearings. Interpret and explain HR policies, procedures, and the Employee Handbook. Conduct thorough internal investigations regarding policy violations or behavioral issues. Guide managers on Performance Improvement Plans (PIPs) and corrective actions. Assist in organizing virtual engagement activities. Conduct exit interviews and facilitate the clearance process. Provide counsel to supervisors and management on employee relations issues. Maintain accurate and confidential records of employee relations cases. Perform other related HR or administrative support tasks.