Customer Experience Associate, Mental Health (Remote)
40000 CAD per year
Company:Sailor Health
Location:Canada
Languages:English
Seniority level:Entry, Experience welcome, not required
Experience:Experience welcome, not required
Skills:
Microsoft Office SuiteCommunication SkillsCustomer serviceAttention to detailOrganizational skillsEmpathyCRM
Requirements:
Empathetic and clear communicator Highly organized and detail-oriented Tech-comfortable with tools like Google Workspace, EHR platforms, and CRMs Mission-aligned with a focus on improving care for older adults Experience in healthcare, customer service, or administrative support is a plus
Responsibilities:
Guide older adults and their caregivers through the intake process Match new patients with the right therapist Provide emotional guidance and reassurance
