Customer Experience Specialist, Mental Health (Remote)

Posted 19 days agoViewed

40000 CAD per year

CanadaFull-TimeMental Health Care

Company:Sailor Health

Location:Canada

Languages:English

Seniority level:Entry, Experience welcome, not required

Experience:Experience welcome, not required

Skills:

Microsoft Office SuiteCommunication SkillsCustomer serviceAttention to detailOrganizational skillsEmpathyCRM

Requirements:

Empathetic and clear communicator Highly organized and detail-oriented Tech-comfortable with tools like Google Workspace, EHR platforms, or CRMs Mission-aligned with improving care for older adults

Responsibilities:

Guide older adults and their caregivers through the intake process Match patients with the right therapist Provide reassurance and trust to new patients