D365 F&O Senior Finance Consultant, Managed Services

Minimum of 5 years Dynamics 365 Finance and Operations (ERP) Financials experience Minimum of 2 years of Dynamics 365 ERP implementations experience Minimum of 2 full lifecycle Dynamics 365 ERP implementation (Analysis – Deployment) Minimum 5 years of industry and/or consulting experience Certification in Dynamics 365 ERP Financials, or attainment of certification within first 90 days of employment Proficient in US GAAP Working knowledge of industry-specific best practices Excellent communication, planning and organization skills Strong customer relationship skills Ability to establish priorities and work independently Bachelor’s Degree or equivalent combination of education and experience

Provide outstanding customer service Monitor and triage new support cases Troubleshoot issues and deliver high-quality solutions Communicate effectively with customers, partners, team members, and management Support team members Develop whitepapers, best practice knowledge base, and articles Create, develop, and deliver proactive services Maintain effective customer relationships Log incidents and document communications in CE Follow established standards & methodologies Optimize individual utilization Continue professional education Participate in larger project initiatives and lead process area-specific workstreams