D365 F&O Functional Solution Architect, Managed Services

Minimum of 5 years Dynamics 365 F&O/Dynamics AX as an implementation functional lead. Minimum of 2 full lifecycle Dynamics 365 F&O/Dynamics AX implementations (Analysis – Deployment). Minimum 5 years of industry and/or consulting experience. Certification in Dynamics 365 F&O/Dynamics AX Supply Chain/Production/Finance, or attainment within first 90 days. Strong industry experience within Manufacturing. Strong system knowledge of 2/3 core modules (Finance, Production, T&L/WMS). Working knowledge of industry specific best practices. Excellent communication, planning and organization skills. Strong customer relationship skills. Ability to establish priorities and work independently. Ability to travel up to 50%. Bachelor’s Degree or equivalent combination of education and experience. Fluent English. Valid Driver’s License. Certification in at least one other Dynamics 365 F&O/Dynamics AX module, or attainment within first 90 days (Desired). AX 2012 experience (Desired). Bachelor’s degree in Supply Chain Management, Operations Management, Accounting or related field (Desired). Experience with other Dynamics 365 ERP/Dynamics AX Modules (Desired). Experience with frequently used ISVs: SPS Commerce, ATOS, SKGlobal, CCH, Credit card processors, ExperLogix (Desired). APICS CPIM or CSCP (Desired).

Troubleshoot and resolve issues with the Dynamics 365 ERP application. Oversee and execute Solution scope of Dynamics 365 F&O. Assist clients in implementation and support of Dynamics 365 F&O. Improve operational metrics, business case development, and performance measurement. Provide functional knowledge and manage client relationships. Support analysis at a business process level and translate requirements. Configure and implement cohesive solutions fitting customer needs. Ensure implementation meets customer expectations. Provide cross-functional knowledge on ERP configuration. Communicate with Leadership Team and act as a trusted advisor. Promote change and change management methods. Respond to Senior Management concerns and key decisions. Escalate and communicate risks and challenges. Prioritize and maintain focus on customer goals. Facilitate implementation and support of Microsoft Dynamics 365 F&O/ERP. Lead transition from strategic decisions to execution. Define functional requirements and document solution designs. Manage and oversee design/requirements meetings and gap analysis. Ensure quality of design, configuration, and testing of core ERP modules. Review design requirements and recommend changes. Specify and convey requirements for custom code, integrations, and reports. Communicate with client senior leadership to facilitate business decisions. Act as "Dynamics 365 F&O/Dynamics AX Expert" in the Executive Steering Committee. Facilitate cross-practice coordination. Encourage collaboration and active learning. Support technical lead regarding customizations, estimates, and timelines. Ensure project team members follow methodology standards. Create and execute system cutover plan with technical lead. Define ALM plan with Project Manager and technical lead. Manage and provide senior support for user documentation. Manage and provide senior support for end user and administrator training. Provide business technical support and guidance to functional team. Assist functional team and customer with data migration, reconciliation, and cleanup. Assist customer with LCS initial setup. Create Azure Devops test plan and manage CRP/UAT test cases. Support and monitor CRP/UAT issue resolution and risk planning. Mentor team for knowledge transfer and project success. Provide scoping documentation to Project Manager for SOWs. Share responsibility for creating status reports. Track customizations, deliverables, and timeliness. Support technical lead regarding debugging and code issues. Attend Microsoft Fastrack meetings and provide documentation/training. Manage ISV decisions and collaboration. Design and review integration plans. Monitor and coordinate Microsoft version updates. Train, schedule, and guide customer on release schedules. Monitor project completeness and milestone sign-offs. Promote continuous learning and feature enhancement review. Create and deliver content for internal and external training, communication, and marketing. Represent MCA Connect at promotional and educational events.