Manager, SMB Business Development - Retention

6+ years of experience in restaurant partnerships, business development, or enterprise account management. Proven track record of structuring and closing high-value deals. Experience managing and developing a team of high performers. Leverage data and analytics to inform decision-making and strategy. Experience working across multiple teams to drive business outcomes. Experience ideating, launching, and seeing to fruition projects that drive impact.

Drive successful engagement at critical partnership phases (renewals, exclusivity negotiations, strategic initiatives). Manage and develop direct reports, fostering career growth and performance. Lead exclusive and marketplace retention strategy, including churn mitigation and deal structuring. Develop and implement competitive strategies. Partner with Account Management, Account Development, Strategic Finance, Selection, US Local Markets, and Legal teams.