Senior Product Manager, Automation

4+ years of product management experience on fast-moving, consumer-obsessed teams Strong product sense. You have independently authored and executed on a multi-quarter roadmap, and have been around to see the consequences (good and bad) of your decisions. Rigorous and analytical problem solving; well structured, concise, and highly effective communication. Ownership and growth mindset. Experience building products in fintech or consumer lending (preferred) Experience with KYC/KYB or verifications, especially with AI automation (preferred) Experience with cost optimization, vendor negotiation, and/or process design (preferred)

Deeply understand the needs of our borrowers, Operations teams, and capital partners Define a strategy on how we’ll improve the experience for borrowers (and in the process drive down cost for the business) in a traditionally labor-intensive process Partner with engineering, design, product leaders across Upstart, legal, operations, analytics, and compliance teams to gather requirements and ensure solutions meet business needs and regulatory standards Identify, track, and obsess over metrics that represent the efficiency of our processes