Accounts Management Manager

7+ years of experience negotiating and closing large, complex commercial contracts. Strong written and verbal communication skills, including the ability to give compelling presentations. Experience in leading cross-functional projects with a high attention to detail. Ability to build productive internal and external relationships and influence outcomes. Excellent analytical abilities to review merchant performance and report on program impact. Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred. Comfortable using Salesforce and standard BI tools.

Oversee a portfolio of key accounts and drive strategic initiatives. Develop and execute sophisticated account plans. Analyze partner performance and recommend programs to increase product adoption and visibility. Orchestrate cross-functional teams to execute partnership initiatives. Manage customer health to ensure satisfaction and business results. Drive customer advocacy and critical issue resolution.