Happiness Engineer (Diocesan and Enterprise Solutions Account Manager) (Remote)

Experience working with Catholic dioceses Relationship-building skills Experience managing VIP accounts Aware of the latest church database and communication tools on the market Ability to think outside the box and implement creative solutions Excellent customer service and presentation skills Sales-type experience is a plus Excellent phone and email etiquette Highly organized, able to multitask, and can work independently Strong interpersonal skills, flexible, detail-oriented, professional Bonus: Experience in leadership, sales, ministry, or with using CMS/database tools

Serve as the primary contact and relationship manager for enterprise/diocesan level accounts Connect personally with leaders in the Church to develop important relationships Understand all of the various software and new media tools already available to our customers Communicate clearly the best ways Flocknote can help different organizations in the Church Conducting Flocknote how-to demonstrations Provide excellent customer support via email and phone Communicate insights from customers to improve our tools and services Troubleshoot, problem-solve, and assist in testing new features Be an active team member contributing to the future direction of the company