Happiness Engineer (Diocesan and Enterprise Solutions Account Manager) (Remote)

Experience working with Catholic dioceses Relationship-building skills Experience managing VIP accounts Aware of the latest church database and communication tools Ability to think outside the box and implement creative solutions Excellent customer service and presentation skills Excellent phone and email etiquette with very effective verbal and written skills Ability to learn quickly, is highly organized, able to multitask, and can work independently Strong interpersonal skills, flexible, detail-oriented, professional, enthusiastic and of high moral character

Serve as the primary contact and relationship manager for enterprise/diocesan level accounts Connect personally with leaders in the Church to develop important relationships Understand all of the various software and new media tools already available to our customers Communicate clearly the best ways Flocknote can help different organizations in the Church Conduct Flocknote how-to demonstrations (in person or via webinar) Provide excellent customer support via email and phone Build relationships with church leaders and organizations who might benefit from Flocknote Communicate insights from customers to improve our tools and services Conduct product demos and showcase how Flocknote can best serve different organizations Troubleshoot, problem-solve, and assist in testing new features Be an active team member contributing to the future direction of the company