Operational Support Executive VA

Minimum 3 years of executive-level virtual support experience. Minimum 1 year of project management experience using Agile, Waterfall, or hybrid methods. Proven ability to manage ambiguity and guide prioritization. Experience preparing project briefs, scopes, and summaries. Experience aligning calendars to project milestones. Ability to extract data and create basic dashboards in Excel. Experience creating workflow systems in Monday.com or comparable platforms. Proficiency in Monday.com, Microsoft Excel, Microsoft Office 365 Workspace, and communication platforms like Slack or Teams. Experience with SAP (travel, expense, departmental or operational modules) is a plus.

Triage and prioritize emails related to CEO-led projects. Draft communications aligned with CEO's style. Manage CEO's schedule to align meetings with project milestones. Convert CEO ideas into structured project briefs. Track progress of CEO-led initiatives. Document project-related interactions. Extract KPIs and build dashboards. Build workflow systems and templates in Monday.com.