Bill and Account Collectors - AI Trainer (Contract)
Company:Handshake
Location:United States
Languages:English
Seniority level:Middle, 4+ years
Experience:4+ years
Skills:
Customer serviceNegotiationAccountingAccount ManagementNegotiation skillsReportingClient relationship managementData entryRelationship managementCRMFinancial analysis
Requirements:
Minimum 4 years of professional experience in bill and account collection. Experience recording information about customer financial status and collection efforts. Experience locating and notifying customers of delinquent accounts. Experience arranging debt repayment or establishing repayment schedules. Ability to participate in asynchronous work. Eligibility for CPT or OPT for F-1 students may be considered.
Responsibilities:
Develop prompts for AI models reflecting the bill and account collection field. Evaluate AI model responses. Assess content related to the bill and account collection field. Deliver clear, structured feedback to strengthen AI models.
