Senior Manager, Integrated IT

8+ years experience in information technology. Professional certifications: Cisco CCNA/CCNP, Microsoft MCP, ITIL, or PMP. Solid knowledge of physical network architecture (LAN/WAN), cabling standards, and network security devices (firewalls, switches). Proven ability to manage device lifecycle (procurement, deployment, disposal) for laptops and peripherals. Experience with Audio-Visual (AV) system design, integration, and management for modern meeting spaces. Ability to communicate complex hardware and networking information to non-technical stakeholders. Familiarity with enterprise architecture frameworks and principles. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities, particularly in hardware troubleshooting and network diagnostics. Finance management, vendor management (for hardware/services), change management, process improvement, stakeholder management, excellent written and verbal communication.

Develop and implement IT infrastructure roadmap covering office technology, network, and end-user hardware. Stay updated on industry trends and emerging technologies. Define project scope for office build-outs, network wiring, hardware deployments, and AV installations. Monitor project progress and communicate status to stakeholders. Provide leadership and mentorship to the IT team. Design and implement physical network and AV integration solutions. Collaborate with internal teams and external partners on infrastructure and AV requirements. Define and enforce architectural principles for endpoint configuration and network infrastructure. Manage laptop and network configuration management systems. Promote a collaborative team culture. Support Security by Design principles. Manage and report on hardware, network performance, uptime, and end-user satisfaction.