Senior Product Engagement Manager, Clarity

4-6+ years of experience in Customer Success, Product Management, eCommerce, Operations, Growth, or similar roles Proven experience designing and running A/B tests, experimentation programs, or structured discovery initiatives Background working with SaaS, eCommerce, AI, or fast-moving startup environments Demonstrated ability to operate effectively in ambiguous, evolving product landscapes Experience collaborating with Product and Engineering teams Strong analytical skills Comfortable leading customer-facing engagements

Define and manage the Clarity trial program end-to-end Run experimentation programs, including A/B tests Analyze customer behavior, usage patterns, and performance data Act as a product owner for trial-related workflows Identify friction points and coordinate cross-functional solutions Build strong relationships with customers Provide Sales with early value stories and proof points Contribute to building scalable playbooks and onboarding materials Help establish trial metrics and success criteria