Sr. Program Manager I - Customer Success Programs

Bachelor's Degree from a 4-year institution 6-8 years of program management, customer success operations, strategy or consulting experience Demonstrated success launching transformational initiatives Strong program management tool-kit, including problem-solving and decision-making skills Clear and confident communication, including the ability to influence and lead cross-functional stakeholders Diplomacy, tact, and poise under pressure

Lead end-to-end planning and delivery of complex programs. Develop comprehensive program strategies, roadmaps, and plans. Collaborate with stakeholders and drive alignment. Identify and tackle operational problems through processes, tools, and dashboards. Champion and embed Samsara's cultural principles.