Senior Communications Manager

Proven experience leading B2B comms in high-growth tech, with global scope and media-facing credibility. Track record of setting comms strategy and delivering results in competitive, fast-moving markets. Experience advising C-suite executives, with impeccable judgment under pressure. Strong media relations background and comfort being a spokesperson. Exceptional writer and storyteller, able to simplify complex ideas into sharp narratives. Operator mindset: scrappy, fast, and polished enough to handle both press and executives directly. Creative strategist who uses modern, relevant comms tools and tactics (including AI). Comfort with the pace and ambiguity of a high-growth global business.

Lead Make's external presence across earned channels, representing the company in automation and AI conversations. Develop and own Make's global communications plan across podcasts, video platforms, community spaces, live events, influencer networks, and earned media. Build relationships with podcasters, video creators, technical influencers, community leaders, journalists, and analysts. Craft narratives to position Make as a leader in automation and AI. Act as a trusted counsel to executives, preparing them for high-stakes moments and guiding comms through sensitive issues. Work closely with Product Marketing, Social, Content, and Community teams, and external PR partners. Manage budget for paid opportunities. Define KPIs, report on performance, and refine approach for maximum impact. Shape crisis comms plans and responses.